NFC Smart Tourist Card: Combining Mobile and Contactless Technologies towards a Smart Tourist Experience

Author

Basili, Alessandra ; Liguori, Walter ; Palumbo, Francesca

Author_Institution

Dept. of Enterprise Eng., Univ. of Rome “Tor Vergata”, Rome, Italy

fYear

2014

fDate

23-25 June 2014

Firstpage

249

Lastpage

254

Abstract

According to several digital marketing experts Near Field Communication (NFC) represents the future of Mobile Technology. One of the main strengths of this technology is the possibility to enable smartphones and other mobile devices to become Mobile Wallet, simplifying and enhancing the user experience. In this paper we describe an application for Android smartphone, called NFC Smart Tourist Card, offering a wide range of services: information supply, mobile payment, mobile ticketing, device pairing, location based services, access authorization, management of loyalty, bonus and membership cards. This study has specific value for academics working in the field of Mobile Information Systems with practical implications for telecommunication operators and/or other companies interested in developing and selling mobile services for tourism 2.0.

Keywords

authorisation; information services; mobile computing; smart phones; travel industry; Android smart phone; NFC smart tourist card; access authorization; bonus cards management; device pairing; information supply; location based services; loyalty cards management; membership cards management; mobile devices; mobile information systems; mobile payment; mobile services; mobile technology; mobile ticketing; mobile wallet; near field communication; smart tourist experience; user experience; Airports; Cities and towns; Companies; Industries; Mobile communication; Smart phones; Location Based Services; Mobile Payment; Mobile Wallets; NFC (Near Field Communication); Smart Tourism;

fLanguage

English

Publisher

ieee

Conference_Titel

WETICE Conference (WETICE), 2014 IEEE 23rd International

Conference_Location

Parma

Type

conf

DOI

10.1109/WETICE.2014.61

Filename

6927059