DocumentCode

1241321

Title

Telephone customers: has divestiture made a difference?

Author

Shriver, J.

Author_Institution

Young and Rubicam and J. Walter Thomp[son Advertising Agencies

Volume

23

Issue

12

fYear

1985

fDate

12/1/1985 12:00:00 AM

Firstpage

68

Lastpage

69

Keywords

Communication industry; Communication services; Costs; Customer satisfaction; Customer services; FCC; Quality of service; Telephony; Divestiture;

fLanguage

English

Journal_Title

Communications Magazine, IEEE

Publisher

ieee

ISSN

0163-6804

Type

jour

DOI

10.1109/MCOM.1985.1092472

Filename

1092472