Knowledge management tutorial: an editorial overview

Author

Satyadas, Antony ; Harigopal, Umesh ; Cassaigne, Nathalie P.

Author_Institution

IBM Corp., Cambridge, MA, USA

Volume

31

Issue

4

fYear

2001

fDate

11/1/2001 12:00:00 AM

Firstpage

429

Lastpage

437

Abstract

We present a tutorial on knowledge management (KM) and a roadmap of this special issue around the knowledge life-cycle. Knowledge management is a discipline that provides a strategy, process and technology to share and leverage information and expertise that increases our level of understanding, to more effectively solve problems and make decisions. We address three key views: (1) codification (tacit and explicit knowledge types); (2) various knowledge environments; and (3) cognitive aspects, followed by detailed descriptions of features and technology, and how this capability is being leveraged in forward-looking organizations

Keywords

administrative data processing; management; reviews; agents; codification; cognitive aspects; collaboration; communities; decision making; electronic learning; expertise sharing; explicit knowledge; forward-looking organizations; information sharing; knowledge environments; knowledge life-cycle; knowledge management; maturity model; neural networks; portals; problem solving; social capital; tacit knowledge; technology; tutorial; understanding; Collaborative work; Customer relationship management; Electronic learning; Enterprise resource planning; Humans; Knowledge management; Neural networks; Portals; Supply chain management; Tutorial;

fLanguage

English

Journal_Title

Systems, Man, and Cybernetics, Part C: Applications and Reviews, IEEE Transactions on

Publisher

ieee

ISSN

1094-6977

Type

jour

DOI

10.1109/5326.983926

Filename

983926