A Mobile-Specific Failure Classification and Its Usage to Focus Quality Assurance

The use of mobile applications for business tasks calls for effective quality assurance during development to prevent potential failures of the mobile application and the consequential costs depending on the business process. Failures of mobile applications are different from failures of desktop applications (e.g., Due to context dependencies) and no sufficient knowledge exists regarding typical failure patterns and their consideration in quality assurance. Based on a literature review and project experiences, this contribution describes typical failures arising during and after the development of mobile applications. These failures have been classified, including the relationships to their typical fault aspects. This enables to focus quality assurance activities, resulting in higher effectiveness of quality assurance.