Soft computing for multicustomer due-date bargaining

The due-date bargainer is a useful tool to support negotiation on due dates between a manufacturer and its customers. To improve the computational performance of an earlier version of the due-date bargainer, we present a new soft computing approach. It uses a genetic algorithm to find the best priority sequence of customer orders for resource allocation, and fuzzy logic operations to allocate the resources and determine the order completion times, following the priority sequence of orders. To extend the due-date bargainer to accommodate bargaining with several customers at the same time, we propose a method to distribute the total penalty using marginal penalties for the individual bargainers. A demonstration software package implementing the improved due-date bargainer has been developed. It is targeted at apparel manufacturing enterprises. Experiments using realistic resource data and randomly generated orders have achieved satisfactory results.