Resilience: A holistic safety approach

Decreasing the potential for catastrophic consequences poses a significant challenge for high-risk industries. Organizations are under many different pressures, and they are continuously trying to adapt to changing conditions and recover from disturbances and stresses that can arise from both normal operations and unexpected events. Reducing risks in complex systems therefore requires that organizations develop and enhance traits that increase resilience. Resilience provides a holistic approach to safety, emphasizing the creation of organizations and systems that are proactive, interactive, reactive, and adaptive. This approach relies on disciplines such as system safety and emergency management, but also requires that organizations develop indicators and ways of knowing when an emergency is imminent. A resilient organization must be adaptive, using hands-on activities and lessons learned efforts to better prepare it to respond to future disruptions. It is evident from the discussions of each of the traits of resilience, including their limitations, that there are no easy answers to reducing safety risks in complex systems. However, efforts to strengthen resilience may help organizations better address the challenges associated with the ever-increasing complexities of their systems.