The case for organizational communication

Three books that provide an overview of current practice in organization communication, look into the future of the field, and a penetrating critique of key assumptions and definitions are reviewed. Several of the issues under consideration-especially organizational culture, generalisation conflicts, and the relationship between communication and productivity-are of special interest to the business community. It is concluded that the issues raised demand consideration by everyone in an organization who writes and speaks on the job, from engineers and managers to technical writers