Abstract :
The number of reported losses of personal customer information held in digital format has apparently increased dramatically during the last 12 months. These losses have occurred for a number of reasons, including accidental losses as well as theft. Many of the high profile losses have occurred as a result of external hacking, these cases tending to receive the most adverse publicity. There have, however, been several cases where tapes in transit have been lost or stolen, and it is this type of loss that we shall be discussing.