A practical approach to software metrics

Metrics programs that create meaningful change in software practice must start with business goals in mind. Software metrics are quantitative standards of measurement for various aspects of software projects. A well-designed metrics program will support decision making by management and enhance return on the IT investment. There are many aspects of software projects that can be measured, but not all aspects are worth measuring. Starting a new metrics program or improving a current program consists of five steps: identify business goals; select metrics; gather historical data; automate measurement procedures; and use metrics in decision making