Title :
System response time and user performance
Author :
Dannenbring, G.L.
Author_Institution :
Arrowhead Area Education Agency, Fort Dodge, IA, USA
Abstract :
Investigates the effect of system response time (SRT) delays on the performance and satisfaction of the computer user in two different user tasks which are designed to maximize any adverse effects of delays or variability in SRT. The results of the study are presented and commented.
Keywords :
human factors; systems analysis; computer user; delays; response time variability; system response time; user performance; Accuracy; Computers; Cybernetics; Delay; Educational institutions; Humans; Time factors;
Journal_Title :
Systems, Man and Cybernetics, IEEE Transactions on
DOI :
10.1109/TSMC.1984.6313241
