• DocumentCode
    1330542
  • Title

    Making policy readable

  • Author

    Lybbert, E.K.

  • Issue
    4
  • fYear
    1978
  • Firstpage
    152
  • Lastpage
    154
  • Abstract
    Procedural manuals and internal regulations should help, not hinder, those who need to use them. Purpose is the most important message in a procedural statement. Regulations should focus on people and their actions and be expressed precisely and readably. Lists and outlines should be excluded.
  • Keywords
    technical presentation; internal regulations; manuals; procedural statement; readable; Companies; Credit cards; Educational institutions; Manuals; Personnel;
  • fLanguage
    English
  • Journal_Title
    Professional Communication, IEEE Transactions on
  • Publisher
    ieee
  • ISSN
    0361-1434
  • Type

    jour

  • DOI
    10.1109/TPC.1978.6594218
  • Filename
    6594218