Abstract :
Knowledge workers cannot be managed, says Gus Gaynor in his new IEEE-USA E-book, Leading and Managing Engineering and Technology - Book 1: Perspectives on Leading and Managing. Gaynor, an IEEE Life Fellow and retired 3M Director of Engineering, doesn´t contend that engineers and technologists are unmanageable but that, “In this day and age where knowledge workers represent the majority of the workforce, many academics in the various management areas continue to talk about managing people. Organizations must recognize that knowledge workers cannot be managed: the more appropriate way is to manage their activities, or their productivity and performance.”
