Title :
An architecture for human-network interfaces
Author :
Sonnenwald, Diane H.
Abstract :
Some of the issues (and their consequences) that arise when human-network interfaces (HNIs) are viewed from the perspective of people who use and develop them are examined. Target attributes of HNI architecture are presented. A high-level architecture model that supports the attributes is discussed. A preliminary opportunity analysis that estimates the savings possible with the proposed model is provided.<>
Keywords :
groupware; human factors; man-machine systems; user interfaces; high-level architecture model; human-network interfaces; Central office; Data processing; Face; Humans; Job design; Personal communication networks; Switches; Telecommunication switching; Telephone sets; Telephony;
Journal_Title :
Network, IEEE