Title :
Information Seeking in an Information Systems Project Team
Author :
Xu, Yunjie ; Zhang, Cheng ; Zhang, Chenghong
Author_Institution :
Dept. of Inf. Manage. & Inf. Syst., Fudan Univ., Shanghai, China
Abstract :
Why does a team member prefer some colleagues to others in information seeking? Past literature suggests that the physical accessibility of a knowledge source, the information quality of the source, and relational concerns influence such a choice. This study extends past literature by suggesting that formal structural factors are also important. Particularly, job interdependence, competition, and supervisory relationships are hypothesized to affect information-sourcing frequency. Our social-network analysis of an information systems project team indicates that formal structural factors are important to the development of informal networks and the perception of the information quality of a source. They have direct and indirect impacts on sourcing behavior. Implications for information systems project management are discussed.
Keywords :
ergonomics; information systems; professional communication; social networking (online); software development management; informal network; information quality; information seeking; information sourcing frequency; information systems project team; knowledge source; social network analysis; Frequency; Information analysis; Information systems; Management information systems; Personal communication networks; Productivity; Professional communication; Project management; Social factors; Social network services; Information systems; knowledge acquisition; personal communication networks; professional communication; social factors;
Journal_Title :
Professional Communication, IEEE Transactions on
DOI :
10.1109/TPC.2010.2044620