• DocumentCode
    1439837
  • Title

    Usability and the bottom line

  • Author

    Donahue, George M.

  • Volume
    18
  • Issue
    1
  • fYear
    2001
  • Firstpage
    31
  • Lastpage
    37
  • Abstract
    There is little debate that usability engineering benefits end users, but its benefit for companies and the people who work for them is less widely known. The author discusses these broader usability benefits and also how to use a cost-benefit analysis to demonstrate the value of usability to your company´s bottom line
  • Keywords
    cost-benefit analysis; human factors; software engineering; user interfaces; companies; cost-benefit analysis; end users; human factors; software engineering; usability engineering; user interface; Cost benefit analysis; Documentation; Financial management; Humans; Productivity; Prototypes; Remuneration; Software performance; Testing; Usability;
  • fLanguage
    English
  • Journal_Title
    Software, IEEE
  • Publisher
    ieee
  • ISSN
    0740-7459
  • Type

    jour

  • DOI
    10.1109/52.903161
  • Filename
    903161