Title :
Designing user-centered Web applications in Web time
Author :
Cloyd, Molly Hammar
Author_Institution :
Broadbase Software, Boulder, CO, USA
Abstract :
As designers struggle to develop Web applications “in Web time,” they are under the added pressure of delivering usability. The author describes her company´s successful transformation to user-driven processes for designing e-commerce applications. She also offers strategies for introducing human factors methods into a reluctant development organization
Keywords :
Internet; electronic commerce; human factors; information resources; online front-ends; software engineering; user centred design; user interfaces; Web time; e-commerce applications; human factors methods; usability; user-centered Web application design; user-driven processes; Application software; Documentation; Human factors; Navigation; Process design; Prototypes; Quality assurance; Software design; Usability; User interfaces;
Journal_Title :
Software, IEEE
