Title :
Measuring Expertise in Online Communities
Author :
Yeung, Ching-man Au ; Noll, Michael G. ; Meinel, Christoph ; Gibbins, Nicholas ; Shadbolt, Nigel
Author_Institution :
NTT Commun. Sci. Labs., Kyoto, Japan
Abstract :
Online communities have become important venues where Web users interact with each other and share their favorite items. Websites let users organize their favorite items online and benefit from one another´s collections. This article discusses the notions of experts and expertise in the context of online communities.
Keywords :
Internet; Web sites; expert systems; Website; online community; Algorithm design and analysis; Data models; Measurement; Online Communities/Technical Collaboration; Tagging; Trojan horses; Unsolicited electronic mail; Intelligent systems; collaborative tagging; expertise; folksonomy; ranking; spamming;
Journal_Title :
Intelligent Systems, IEEE
DOI :
10.1109/MIS.2011.18
