Title :
Knowledge management: problems, promises, realities, and challenges
Author :
Fischer, Gerhard ; Otswald, J.
Abstract :
This article explores the implications of a design perspective for knowledge management (KM). We examine the major problems which our approach must address, the promises it offers, the realities we have explored in our work and the continuing challenges. The authors´ KM approach assumes that knowledge is not a commodity but that it is collaboratively designed and constructed.
Keywords :
administrative data processing; management; collaborative design; collaboratively constructed knowledge; design perspective; knowledge management; Collaborative work; Computational modeling; Content management; Humans; Knowledge engineering; Knowledge management; Memory management; Problem-solving; Product design; Technological innovation;
Journal_Title :
Intelligent Systems, IEEE
DOI :
10.1109/5254.912386
