Title :
Cost analysis of two-attribute warranty policies based on the product usage rate
Author :
Chun, Young H. ; Tang, Kwei
Author_Institution :
Dept. of Inf. Syst. & Decision Sci., Louisiana State Univ. Baton Rouge, LA, USA
fDate :
5/1/1999 12:00:00 AM
Abstract :
In the so-called two-attribute warranty policy, two types of warranty criteria, such as the age and mileage of an automobile, are employed simultaneously to determine the eligibility of a warranty claim. The authors propose in the paper several decision models that estimate the expected total cost incurred under various types of two-attribute warranty policies. They also perform a sensitivity analysis to study the effects of several model parameters, such as the discount rate, the product usage rate, and the warranty terms, on the total warranty cost
Keywords :
costing; economics; failure analysis; product liability; reliability; sensitivity analysis; cost analysis; decision models; discount rate; expected total cost; product usage rate; sensitivity analysis; total warranty cost; two-attribute warranty policies; warranty claim eligibility; warranty criteria; warranty terms; Automobiles; Costs; Electric breakdown; Insurance; Manufacturing; Marketing and sales; Research and development management; Sensitivity analysis; Standards Board; Warranties;
Journal_Title :
Engineering Management, IEEE Transactions on