Customer control of network management from the service provider´s perspective

The current status of Japanese business communications and private network management is discussed, covering requirements, functions, and standardization of network management. The gap between user needs and technology as well as the issue of introduction and operating costs of management systems are examined. Technological elements that are essential to customer control of management functions are discussed, they are: an open interface, an object-oriented operation principle, and the synchronization of online database information.<>