Title :
The user edit: Making manuals easier to use
Author :
Atlas, Marshall A.
Author_Institution :
Information Development Dept., IBM Corp. Boulder, CO.; Army Research Institute Field Unit, P. O. Box 6057, Fort Bliss, TX 79916
fDate :
3/1/1981 12:00:00 AM
Abstract :
Possibly the simplest way to make a technical manual easier to use is a “user edit” — that is, having an inexperienced user try to work with a machine, using only its manual as a guide. His errors and hesitations should tell you where the weak points are. This report describes how to set up such tests, what to be careful of, and some of the benefits you can expect.
Keywords :
Companies; Human factors; Indexes; Manuals; Psychology; Testing; Usability;
Journal_Title :
Professional Communication, IEEE Transactions on
DOI :
10.1109/TPC.1981.6447819
