Title :
Evaluate user documentation before you buy the software
Author_Institution :
Sandra Pakin & Associates Inc., Chicago, IL, USA
fDate :
6/1/1981 12:00:00 AM
Abstract :
Effective user documentation is legible, well illustrated, clearly indexed and written with the user´s needs in mind. Evaluating software documentation before buying helps determine the true cost of installation. This evaluation should cover both communicative and technical quality.
Keywords :
DP management; program and system documentation; software; software documentation; user documentation; Documentation; Indexes; Manuals; Materials; Organizations; Terminology; Visualization;
Journal_Title :
Professional Communication, IEEE Transactions on
DOI :
10.1109/TPC.1981.6447840
