Title :
Technical communications for computer users
Author_Institution :
Du Pont Co., Wilmington, DE, USA
fDate :
6/1/1985 12:00:00 AM
Abstract :
It is felt that as computers are installed in organizations, people need three kinds of information. They need to know: (1) which systems are available; (2) how to begin to use them; and (3) how to apply them to their specific work. A method for analyzing the needs of new computer users is discussed. Specific vehicles for communication computing information are described, including newsletters, online and offline documentation, training courses, and demonstrations.
Keywords :
computer science education; technical presentation; training; computer users; computing information; demonstrations; information; newsletters; offline documentation; online documentation; systems; training courses; Computers; Documentation; Manuals; Materials; Organizations; Training; Vehicles;
Journal_Title :
Professional Communication, IEEE Transactions on
DOI :
10.1109/TPC.1985.6448198
