Title :
The persona in microcomputer documentation
Author_Institution :
IBM Corp., Kingston, NY, USA
fDate :
6/1/1984 12:00:00 AM
Abstract :
The author examines the classical notion of persona (the role adopted by the writer) as a term useful in analyzing technical documents. It isolates rhetorical strategies that are components of the user-friendly persona and briefly speculates on the usefulness of those strategies given the interactive relationship between the writer and the audience.
Keywords :
human factors; program and system documentation; technical presentation; microcomputer documentation; persona; technical documents; user-friendly persona; Context; Documentation; Graphics; Microcomputers; Tutorials;
Journal_Title :
Professional Communication, IEEE Transactions on
DOI :
10.1109/TPC.1984.6448796
