Title :
Top-down management communication: The view from mid-channel
Author_Institution :
Westinghouse Electr. Corp., Pittsburgh, PA, USA
Abstract :
`Top-down´ communication (i.e. from executives to large groups of employees) is part of the process of managing a corporation or other complex organisation. Top-down messages convey management´s `corporate vision´; unify a corporation´s diverse businesses; and generally implement corporate and business strategies. The challenges of top-down communication as seen by executive communicators-specialists who work closely with senior managers to prepare speeches, policy statements, directives, and related materials-are explored.
Keywords :
management; professional aspects; technical presentation; directives; diverse businesses; executive communicators-specialists; policy statements; senior managers; speech preparation; top-down management communication; Companies; Noise; Planning; Productivity; Standards organizations;
Journal_Title :
Professional Communication, IEEE Transactions on
DOI :
10.1109/TPC.1985.6448823