Designing an E-grocery application for a palm computer: usability and interface issues

Author

Bellamy, Rachel ; Swart, Calvin ; Kellogg, Wendy A. ; Richards, John ; Brezin, Jonathan

Author_Institution

IBM Thomas J. Watson Res. Center, Yorktown Heights, NY, USA

Volume

8

Issue

4

fYear

2001

fDate

8/1/2001 12:00:00 AM

Firstpage

60

Lastpage

64

Abstract

The coming ubiquity of handheld devices and e-commerce will offer many new design and application opportunities for human-computer interaction, many of them in “everyday” domains. This article reports on the iterative design of a handheld application for one such domain, grocery shopping. Our goal was to produce a solution for home ordering of groceries using a PDA. The article focuses on the evolution of the application design through a process that alternated design activities with formative evaluations in the field. At the end of the design and development process, 200 shoppers in the United Kingdom were using the resulting application

Keywords

computer interfaces; electronic commerce; notebook computers; E-grocery application; Easi-Order; PDA application; Palm OS application; United Kingdom; application design; computer interface; development process; e-commerce; formative evaluations; grocery shopping; handheld application; handheld devices; home ordering; human-computer interaction; iterative design; palm computer; Application software; Computer interfaces; Databases; Demography; Handheld computers; New products catalog; Personal digital assistants; Process design; Usability; User interfaces;

fLanguage

English

Journal_Title

Personal Communications, IEEE

Publisher

ieee

ISSN

1070-9916

Type

jour

DOI

10.1109/98.944005

Filename

944005