Managing change for rapid development

The pace of development required to produce software for the World Wide Web threatens to overwhelm our ability to manage change. Unfortunately, when competing in “Web space” we are tempted to regard processes and tools for managing change as overhead that leads to slower execution. But experience shows that appropriate change management techniques can speed software development by improving communications and preventing rework. More than ever, we must keep our focus on the desired outcomes-the right products and technologies delivered to the right customers at the right time-and regard change itself as a factor to be managed, just like technology, resources, and time