DocumentCode
1546402
Title
The art of expectations management
Author
Boehm, Barry
Author_Institution
Univ. of Southern California, CA, USA
Volume
33
Issue
1
fYear
2000
fDate
1/1/2000 12:00:00 AM
Firstpage
122
Lastpage
124
Abstract
One of the most valuable skills a software professional can develop, expectations management is something surprisingly few people know or practice. The author has witnessed more than 100 stakeholder software requirements negotiations in which inflated expectations about the simplicity of the problem or ease of providing a solution have caused the most difficulty. Expectations management holds the key to providing winwin solutions to these situations. The author explains how clear communication, careful estimation, and precise planning can help you shape and meet realistic expectations
Keywords
planning; professional communication; software development management; careful estimation; clear communication; expectations management; inflated expectations; precise planning; realistic expectations; software professional; stakeholder software requirements negotiations; winwin solutions; Computer hacking; Computer industry; Costs; Memory management; Packaging; Radio access networks; Snow; Solids; Strategic planning; Subspace constraints;
fLanguage
English
Journal_Title
Computer
Publisher
ieee
ISSN
0018-9162
Type
jour
DOI
10.1109/2.963135
Filename
963135
Link To Document