DocumentCode
1546901
Title
A memorandum conundrum [professional communication]
Author
Macari, N.
Author_Institution
12 Wilbur St., Vincennes, IN, USA
Volume
42
Issue
3
fYear
1999
fDate
9/1/1999 12:00:00 AM
Firstpage
178
Lastpage
180
Abstract
Professional communication has manifestations particular to the type of organization in which it originates. Cutting across organization type, however, is the universally employed inter/intraoffice memorandum. The criteria by which a memo author selects individuals for inclusion on the ancillary, or cc, list are rather nebulous. It is this conundrum that the author elaborates on. He suggests that in the main the author´s choices will be influenced by a task component which asks who needs to be told the information in the memorandum, whom the author needs to tell that information to, and who is privileged to know that information, as well as by a socio-emotional component deriving from the interpersonal relations between the author and potential readers
Keywords
human factors; personnel; professional communication; ancillary list; inter/intraoffice memorandum; interpersonal relations; memo author; memorandum conundrum; organization type; professional communication; socio-emotional component; task component; Advertising; Communication industry; Government; Human resource management; Marketing and sales; Meeting planning; Printers; Production planning; Proposals; Publishing;
fLanguage
English
Journal_Title
Professional Communication, IEEE Transactions on
Publisher
ieee
ISSN
0361-1434
Type
jour
DOI
10.1109/47.784570
Filename
784570
Link To Document