• DocumentCode
    1546901
  • Title

    A memorandum conundrum [professional communication]

  • Author

    Macari, N.

  • Author_Institution
    12 Wilbur St., Vincennes, IN, USA
  • Volume
    42
  • Issue
    3
  • fYear
    1999
  • fDate
    9/1/1999 12:00:00 AM
  • Firstpage
    178
  • Lastpage
    180
  • Abstract
    Professional communication has manifestations particular to the type of organization in which it originates. Cutting across organization type, however, is the universally employed inter/intraoffice memorandum. The criteria by which a memo author selects individuals for inclusion on the ancillary, or cc, list are rather nebulous. It is this conundrum that the author elaborates on. He suggests that in the main the author´s choices will be influenced by a task component which asks who needs to be told the information in the memorandum, whom the author needs to tell that information to, and who is privileged to know that information, as well as by a socio-emotional component deriving from the interpersonal relations between the author and potential readers
  • Keywords
    human factors; personnel; professional communication; ancillary list; inter/intraoffice memorandum; interpersonal relations; memo author; memorandum conundrum; organization type; professional communication; socio-emotional component; task component; Advertising; Communication industry; Government; Human resource management; Marketing and sales; Meeting planning; Printers; Production planning; Proposals; Publishing;
  • fLanguage
    English
  • Journal_Title
    Professional Communication, IEEE Transactions on
  • Publisher
    ieee
  • ISSN
    0361-1434
  • Type

    jour

  • DOI
    10.1109/47.784570
  • Filename
    784570