Title :
In-service quality improvement activities [telecommunication products]
Author :
Koono, Z. ; Toiya, M. ; Matsuida, Tatsuo ; Soga, Masahiro
Author_Institution :
Hitachi Ltd., Kanagawa, Japan
fDate :
10/1/1988 12:00:00 AM
Abstract :
Reports on the quality improvement activities of a Japanese telecommunication manufacturer, focusing on feedback from the field. The authors discuss actions taken when a problem occurs for the particular case of a maintenance system for communication products; the inservice quality improvement committee; and preventive actions. The importance of preventing the design error from occurring again is stressed
Keywords :
maintenance engineering; quality control; telecommunication equipment; Japanese telecommunication manufacturer; feedback; inservice quality; maintenance system; preventive actions; quality improvement activities; Companies; Consumer electronics; Feedback; Helium; History; Production facilities; Pulp manufacturing; Quality assurance; Semiconductor device manufacture; Telecommunication control;
Journal_Title :
Selected Areas in Communications, IEEE Journal on
