Voice over Internet protocol and human-assisted e-commerce

Author

Dècina, Maurizio ; Trecordi, Vittorio

Author_Institution

Politecnico di Milano, Italy

Volume

37

Issue

9

fYear

1999

fDate

9/1/1999 12:00:00 AM

Firstpage

64

Lastpage

67

Abstract

By fostering the finalization of open standards and the convergence of voice, video, and data, the Internet protocol provides an ideal driver for the definition of the infrastructure for new multimedia and advanced communications applications. Voice over IP represents not only the chance to achieve cost-effective real-time voice communication over IP-based networks, but also the opportunity to build an integrated and open communications service delivery infrastructure. Developments of Web-based information systems and IP telephony in order to enable future e-commerce applications are summarized

Keywords

Internet telephony; electronic commerce; information resources; integrated voice/data communication; multimedia communication; open systems; telecommunication standards; transport protocols; IP telephony; IP-based networks; Web-based information systems; data; electronic commerce; human-assisted e-commerce; infrastructure definition; integrated communications service; multimedia communications; open communications; open standards; real-time voice communication; video; voice over IP; voice over Internet protocol; Application specific integrated circuits; Business; Collaboration; Communication standards; IP networks; Information systems; Internet telephony; Multimedia communication; Protocols; Web and internet services;

fLanguage

English

Journal_Title

Communications Magazine, IEEE

Publisher

ieee

ISSN

0163-6804

Type

jour

DOI

10.1109/35.790865

Filename

790865