Author :
Levine, Kenneth J. ; Allard, Szi ; Tenopir, Carol
Abstract :
In the 21st-century workplace, communicating information effectively is essential for organizational success. It is only with a proper understanding of the power of communication-and the multiple channels through which information is sent-that problem solving, creativity and innovation are fostered. As workers face increasing demands on their time, they are finding new and unique ways to use technology in order to communicate. Further, for the communication to be effective, workers must understand cultural differences and overcome cultural barriers, as for many in the high-tech industry, the workplace is now global. In the global environment, meetings are common, but due to distance, actual face-to-face interactions between and among colleagues are becoming less frequent.
Keywords :
innovation management; organisational aspects; telecommunication; communication patterns; creativity; cultural barriers; cultural differences; engineers; global environment; innovation; organizational success; problem solving; Business communication; Electronic mail; Engineering profession; Globalization; Information resources; Social network services;