Abstract :
To fully comprehend any business organisational process environment, a structure has to be understood to measure or benchmark businesses against. When talking to people in business organisations about their concept of marketing, the importance of logistics, production, development or the positioning of a sales force within a company, there is no recognised model to use to describe the organisation. Within organisations the role and requirement of certain tasks are often issues that cannot be reviewed or modified, due to hierarchical, historical, territorial and parochial precedents. Change is often regarded as an enemy not a friend. ISO 9000 and business quality systems are beginning to establish-common practices within organisations but there is no definitive basic business process model to use. Concepts of what should be done where, when, why and by whom differ widely and this model attempts to provide a viable framework, via some simple diagrams, to measure other business processes against. The author presents a business model for systems engineers
