• DocumentCode
    1569785
  • Title

    Improving AT&T´s product realization process: compliance and cultural change

  • Author

    Knox, C.K.

  • Author_Institution
    AT&T Bell Lab., Holmdel, NJ, USA
  • fYear
    1988
  • Firstpage
    73
  • Lastpage
    74
  • Abstract
    AT&T utilizes the concept of an integrated product-realization process (PRP) to strengthen its competitive position in the telecommunication industry. Many of AT&T´s business units have developed PRP guidelines as the recommended approach for going through the PRP in the most effective and efficient manner. The PRP guidelines do not attempt to create technical approaches to product realization. Rather, they attempt to improve the execution of the PRP. In this work, the direction AT&T is taking towards improving the execution of the PRP through both compliances with the PRP guidelines and changes in its culture is discussed.<>
  • Keywords
    telecommunication; telecommunication services; PRP guidelines; business units; product realization process; telecommunication industry; Buildings; Cultural differences; Guidelines; Laboratories; Manufacturing; Marketing and sales; Project management; Quality function deployment; Technical activities; Testing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Electronic Manufacturing Technology Symposium, 1988, Design-to-Manufacturing Transfer Cycle. Fifth IEEE/CHMT International
  • Conference_Location
    Lake Buena Vista, FL, USA
  • Type

    conf

  • DOI
    10.1109/EMTS.1988.16152
  • Filename
    16152