Title :
Business process mining from group stories
Author :
Gonçalves, João Carlos de A R ; Santoro, Flávia Maria ; Baião, Fernanda Araujo
Author_Institution :
Dept. of Appl. Inf., Fed. Univ. of the State of Rio de Janeiro, Rio de Janeiro
Abstract :
Process Modeling has been adopted by organizations in various contexts, such as analysis for best practices, system design and Information Technology architecture. Despite its importance, modeling process is still costly and complex. The process mining technique extracts information from systems event log, however, a business process incorporates human activities, which will never be present in logs. This paper presents an approach that explores the narrative technique associated with text mining and natural language interpretation for automatic generation of process models.
Keywords :
business process re-engineering; data mining; natural languages; text analysis; business process mining; group story; information technology; natural language; process modeling; system design; text mining; Collaborative work; Context modeling; Data mining; Humans; Information analysis; Information systems; Information technology; Natural languages; Proposals; Text mining; Business process elicitation; Storytelling; Text mining;
Conference_Titel :
Computer Supported Cooperative Work in Design, 2009. CSCWD 2009. 13th International Conference on
Conference_Location :
Santiago
Print_ISBN :
978-1-4244-3534-0
Electronic_ISBN :
978-1-4244-3535-7
DOI :
10.1109/CSCWD.2009.4968052