Title :
Examining the Formation of Swift Trust within a Scientific Global Virtual Team
Author :
Murthy, D. ; Rodriguez, Alex ; Lewis, Jessica
Abstract :
This study examines the development of trust within a 77 member global virtual team, "SciTeam", tasked with organizing a scientific conference. A dedicated discussion board space was created within a virtual scientific organization platform (on which team members from around the world interacted). The task included logistics, scheduling, and content components. We studied the team using a \´swift trust\´ framework, ideal for task-oriented geographically displaced communities in which strangers work together to complete an assigned task. A mixed methods approach allowed us to develop qualitatively-derived hypotheses which we quantitatively tested. A unique finding was that while we could discern team member\´s particular posting habits (social or task-oriented), a user\´s impact upon the forum along the axes of trust and sociability was more strongly determined by their overall activity than by a user\´s propensity to engage in trust or social behavior.
Keywords :
team working; virtual enterprises; SciTeam; dedicated discussion board space; logistics; scheduling; scientific conference; scientific global virtual team; swift trust framework; task oriented geographically displaced community; virtual scientific organization platform; Discussion forums; Educational institutions; Encoding; Logistics; Message systems; Statistical analysis; Virtual groups; global virtual teams; online science; online trust; organizations; swift trust;
Conference_Titel :
System Sciences (HICSS), 2013 46th Hawaii International Conference on
Conference_Location :
Wailea, Maui, HI
Print_ISBN :
978-1-4673-5933-7
Electronic_ISBN :
1530-1605
DOI :
10.1109/HICSS.2013.211