DocumentCode
1575165
Title
Framework Architecture of e-Loan Negotiation System
Author
Serguievskaia, Irina ; Al-Sakran, Hasan
Author_Institution
Arab Acad. of Banking & Financial Studies Amman, Amman
fYear
2008
Firstpage
1
Lastpage
6
Abstract
To stay ahead of competition banks are creating new, and personalizing and refining existing customer oriented services. Loan negotiation is a time consuming process, requiring considerable time delays and efforts from both a lender and a borrower, and can considerably benefit from automation. Such system will provide help to bank clients in selecting bank and negotiating loan on conditions that satisfy them. In this work we use CBR and software agent approaches in design of the framework for electronic bank loan system as an alternative to existing paper-based version.
Keywords
customer services; electronic commerce; software agents; CBR; customer oriented services; e-loan negotiation system; loan negotiation; software agent; Automation; Banking; Computational Intelligence Society; Costs; Delay effects; Educational institutions; Game theory; Internet; Power system modeling; Software agents; Agent Technology; CBR; e-Loan Negotiations;
fLanguage
English
Publisher
ieee
Conference_Titel
Information and Communication Technologies: From Theory to Applications, 2008. ICTTA 2008. 3rd International Conference on
Conference_Location
Damascus
Print_ISBN
978-1-4244-1751-3
Electronic_ISBN
978-1-4244-1752-0
Type
conf
DOI
10.1109/ICTTA.2008.4529991
Filename
4529991
Link To Document