Introduction to Knowledge Management in an Era of New Social Media: Risks and Opportunities Minitrack

In our call for papers, we requested submissions that would cover issues, challenges, ideas, and solutions for managing knowledge in an era of social media. Organizations, managers, and employees are faced with risks and opportunities for knowledge management because of social media (SM) and the inherent characteristics of these platforms. The papers presented within this minitrack examine methods for using social media for knowledge management and the potential individual and organizational benefits that may be realized.