Evaluate the E-Business Maturity of the Port of Alexandria

In this research, approaches to e-business in the maritime sector in Egypt were examined. The organizational strategic view, the evolution of e-business in terms of an analysis of business functions, and the consideration of some stage models of the evolution were explored. The research method combines a case study approach with the use of process modeling tools and e-business evolution stage model. These tools were applied to Alexandria, Egypt´s largest, long established and Government-run port. The process architecture modeling method used was Ould´s Riva method. In this study, possibilities for achieving higher stages of e-business in Alexandria port were re-examined using a combination of three methods: Ould´s improvement diagnosis, Davenport´s analysis of information technology, and Earl´s six stage model of e-business development. Adherence of the top management to the port´s strategic view is a key success factor to the transformation and improvement of the organizational processes, including process automation.