Title :
User-Centered Design and Evaluation of WAP-Based Systems
Author :
Iqbal, Rahat ; Shah, Nazaraf ; Chao, Kuo-Ming ; Karatsivi, Konstantian
Author_Institution :
Fac. of Eng. & Comput., Coventry Univ., Coventry
Abstract :
WAP technology has proliferated in the last few years, and due to this fact, many businesses have been compelled to adopt the m-commerce paradigm. However, the usability aspects of the WAP-based m-commerce systems have not yet been thoroughly addressed. In order to get user acceptability, these applications should be designed using user-centred design and evaluation philosophy. In this paper, we describe the design and development of a WAP-based m-commerce system using user-centred design and evaluation techniques. Several usability issues are discussed, and we have developed a set of usability principles that will help to develop more usable WAP-based systems.
Keywords :
electronic commerce; mobile computing; protocols; user centred design; WAP-based systems; evaluation techniques; m-commerce systems; user-centred design; Airports; Business; Chaos; Design engineering; Internet; Synthetic aperture sonar; Usability; User centered design; Wireless application protocol; Wireless networks; M-commerce; System requirements; Usability; WAP;
Conference_Titel :
e-Business Engineering, 2008. ICEBE '08. IEEE International Conference on
Conference_Location :
Xi´an
Print_ISBN :
978-0-7695-3395-7
DOI :
10.1109/ICEBE.2008.111
