Evaluation of Logistics Service Provider Using Analytic Network Process

This paper puts forward a comprehensive method for the evaluation of a logistic service provider using ANP. The proposed method consists of two parts: preliminary screening of the available providers, and an analytic network process-based final evaluation. The criteria, which are relevant in the evaluation of a provider, have been identified and used to construct an ANP model. Thereafter, the application of ANP for the final evaluation of a provider has been demonstrated through an illustration. This approach enables the decision-makers to better understand the complex relationships of the relevant attributes in the decision-making, which may subsequently improve the reliability of the decision.