Title :
Service Innovation in Hospitality Human Resource Management Website: Service Concept of Searching Creative Chef
Author :
Peng, Kang-Lin ; Lin, Ming-Chu ; Baum, Tom
Author_Institution :
Inst. of Service Ind. & Manage., Minghsin Univ. of Sci. & Technol., Hsinchu, Taiwan
Abstract :
Service innovation for searching creative chef has become an issue of hospitality human resource management (HRM) Website. Creative Chef has been the key of competitive advantage not only for culinary industry but also for hospitality HRM Web site. The purpose of this research is to explore chef´s creativity for the service innovation of hospitality HRM Web site. Qualitative method was conducted to reveal the origin of chef´s creativity. The Result shows that model of personal characteristics and environmental factors can help to identify creative chef for hospitality HRM Web site and culinary industry.
Keywords :
Web sites; catering industry; human resource management; innovation management; creative chef; culinary industry; hospitality human resource management Web site; service innovation; Computational modeling; Computer industry; Computer simulation; Conference management; Environmental factors; Human resource management; Innovation management; Production; Technological innovation; Technology management; chef; creativity; hospitality; human resource management website; service innovation;
Conference_Titel :
Computer Modeling and Simulation, 2010. ICCMS '10. Second International Conference on
Conference_Location :
Sanya, Hainan
Print_ISBN :
978-1-4244-5642-0
Electronic_ISBN :
978-1-4244-5643-7
DOI :
10.1109/ICCMS.2010.134
