Title :
An empirical study on slow and limited adoption of Internet Banking by Sri Lankan customers
Author :
Weerasekara, Sobitha ; Abeygunawardhana, P. K W
Author_Institution :
Sri Lanka Peoples Bank, Sri Lanka
Abstract :
Usage of internet is rapidly increasing in Sri Lanka. However, usage of internet banking is very slow compared to increase of internet users. This study will focus on four main possible areas which may effect to slow adaptation of Internet Banking as Awareness & Knowledge of Internet Banking, Perceived Characteristics of Internet Banking, Consumer Resistance to Change, Legal Support and IS Security. Based on the data gathered, these 4 conditions are tested using statically analysis method.
Keywords :
Internet; bank data processing; IS security; Internet banking; Sri Lankan customer; consumer resistance to change; legal support; statically analysis method; Banking; Correlation; Internet; Law; Online banking; Regression analysis;
Conference_Titel :
Industrial and Information Systems (ICIIS), 2011 6th IEEE International Conference on
Conference_Location :
Kandy
Print_ISBN :
978-1-4577-0032-3
DOI :
10.1109/ICIINFS.2011.6038102
