Title :
A cognitive map-based decision support model for Web resource management
Author :
Gao, Yuanyuan ; Zhiyong Feng ; Rao, Guozheng
Author_Institution :
Sch. of Electron. Inf. Eng., Tianjin Univ., China
Abstract :
The Internet is a newly born media with versatile potentialities. With the explosion of data on networks, one of the important issues in network applications is how to efficiently manage Web resources (referring to data resources on the Web) to substantially enhance the utility of them so as to provide better service to users. Considering the complexity and inter-correlation of Web resources, the cognitive map is introduced as a powerful tool in this paper. We propose a cognitive map-based decision support model, by which we evaluate the utilization rate of Web resources and analyze the correlation of user accesses. Furthermore, we divide the users of the Website into different user groups based on cognitive maps. Consequently, we extract various information details to support decisions on Web resource management.
Keywords :
Web sites; cognitive systems; content management; correlation methods; customer services; decision support systems; Internet user services; Web resource complexity; Web resource inter-correlation; Web resource management; Website user groups; cognitive map-based decision support model; data resources; preference base; resource utilization rate; user access correlation; Companies; Data mining; Electronic mail; Explosions; History; Internet; Marketing management; Publishing; Resource management; Streaming media;
Conference_Titel :
Electrical and Computer Engineering, 2004. Canadian Conference on
Print_ISBN :
0-7803-8253-6
DOI :
10.1109/CCECE.2004.1344976