• DocumentCode
    1608189
  • Title

    Usability in ATMs

  • Author

    De Moraes, Ricardo Peres ; Pereira, Emanuel Cardoso ; De Freitas, Joslaine Cristina Jeske ; Cunha, Italo Tiago da

  • Author_Institution
    Fed. Univ. of Goias, Jatai, Brazil
  • fYear
    2011
  • Firstpage
    71
  • Lastpage
    75
  • Abstract
    The purpose of this research was create an electronic form and send it by mail to people. Therefore, the target is characterized by randomly chosen people who have a bank account and access it by Internet. People responded on usability at ATMs (Auto Teller Machines). Thus, it was possible to have a vision of usability in different banking environments in Brazil.
  • Keywords
    Internet; automatic teller machines; bank data processing; user interfaces; ATM usability; Brazil; Internet; auto teller machines; bank account; banking environments; Banking; Color; Education; Ergonomics; Human computer interaction; Inspection; Usability;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Systems and Information Engineering Design Symposium (SIEDS), 2011 IEEE
  • Conference_Location
    Charlottesville, VA
  • Print_ISBN
    978-1-4577-0446-8
  • Type

    conf

  • DOI
    10.1109/SIEDS.2011.5876847
  • Filename
    5876847