DocumentCode
1608189
Title
Usability in ATMs
Author
De Moraes, Ricardo Peres ; Pereira, Emanuel Cardoso ; De Freitas, Joslaine Cristina Jeske ; Cunha, Italo Tiago da
Author_Institution
Fed. Univ. of Goias, Jatai, Brazil
fYear
2011
Firstpage
71
Lastpage
75
Abstract
The purpose of this research was create an electronic form and send it by mail to people. Therefore, the target is characterized by randomly chosen people who have a bank account and access it by Internet. People responded on usability at ATMs (Auto Teller Machines). Thus, it was possible to have a vision of usability in different banking environments in Brazil.
Keywords
Internet; automatic teller machines; bank data processing; user interfaces; ATM usability; Brazil; Internet; auto teller machines; bank account; banking environments; Banking; Color; Education; Ergonomics; Human computer interaction; Inspection; Usability;
fLanguage
English
Publisher
ieee
Conference_Titel
Systems and Information Engineering Design Symposium (SIEDS), 2011 IEEE
Conference_Location
Charlottesville, VA
Print_ISBN
978-1-4577-0446-8
Type
conf
DOI
10.1109/SIEDS.2011.5876847
Filename
5876847
Link To Document