DocumentCode
160883
Title
Application of iterative software development methodologies for reducing service quality gaps
Author
Galkina, Olga ; Yachenko, Vladimir
Author_Institution
St. Petersburg Electrotech. Univ. “LETI”, St. Petersburg, Russia
fYear
2014
fDate
3-5 Feb. 2014
Firstpage
36
Lastpage
37
Abstract
The necessity to satisfy the customers´ needs leads to importance of using some methods of IT-service processes organization and monitoring in order to eliminate the possibility of gaps. The paper presents an approach to the application of iterative software development methodologies for reduction of the service quality gaps.
Keywords
iterative methods; software prototyping; software quality; IT-service processes organization; agile software development; iterative software development methodology; service quality gaps reduction; waterfall software development; Iterative methods; Monitoring; Planning; Production; Quality management; Software; Standards; IT-service; agile software development; quality management; service quality gaps; waterfall software development;
fLanguage
English
Publisher
ieee
Conference_Titel
Electrical and Electronic Engineering Conference (ElConRusNW), Proceedings of the 2014 IEEE NW Russia Young Researchers in
Conference_Location
St. Petersburg
Print_ISBN
978-1-4799-2593-3
Type
conf
DOI
10.1109/ElConRusNW.2014.6839195
Filename
6839195
Link To Document