Title :
An experimental study of consumption behaviors in telecom social networks
Author :
Zhu, Chao ; Wang, Chen ; Qi, Jiayin
Author_Institution :
Econ. & Manage. Sch., Beijing Univ. of Posts & Telecommun., Beijing, China
Abstract :
Customers´ social ties have played a crucial role in influencing their consumption behaviors. Generally, users can influence others´ consumption behaviors via word-of-mouth. But in some special industry such as telecom, some kinds of indirect influences also exist between users and some applications such as social recommendation have been researched on the basis of these influences. In order to explore such influences, this paper selects some attributes to outline the users´ consumption behaviors and explores the relationship of the social ties and the behaviors via some analysis experiments. The results show that (1) the social tie attributes have strong correlations with users´ consumption behaviors similarity; (2) as the strength of the telecom social ties improve, the similarity value of the users´ value-added services using behaviors get greater but (3) the communication behaviors don´t have a strong correlation with the strength of telecom social ties.
Keywords :
consumer behaviour; social networking (online); telecommunication industry; consumption behaviors; customers social ties; social recommendation; telecom industry; telecom social networks; value added services; Chaotic communication; Data mining; Mobile communication; Telecommunications; Time frequency analysis; communication behaviors; consumption behaviors; telecom social tie; value-added services using behaviors;
Conference_Titel :
Service Operations and Logistics and Informatics (SOLI), 2010 IEEE International Conference on
Conference_Location :
Qingdao, Shandong
Print_ISBN :
978-1-4244-7118-8
DOI :
10.1109/SOLI.2010.5551544