Quality of experience of VoIP for social network services: Facebook vs LINE over 3G networks in North Bangkok

Author

Wuttidittachotti, Pongpisit ; Yochanang, Kiattisak ; Chumkot, Narumon ; Triyason, Tuul ; Daengsi, Therdpong

Author_Institution

Dept. of Inf. Technol., KMUTNB, Bangkok, Thailand

fYear

2014

fDate

14-17 May 2014

Firstpage

1

Lastpage

6

Abstract

This paper presents a preliminary study of quality of experience (QoE) of VoIP that are provided as social network services using Perceptual Evaluation of Speech Quality (PESQ) with Thai and Chinese speech samples. This study focuses on VoIP quality of the free call feature from Facebook and LINE, which are the popular social network site and the popular social network application for Thai users respectively. From this study, it has been found no significant difference between VoIP quality from Facebook and LINE when connected Internet via WLAN. However, it has been found that LINE tends to provide better VoIP quality than Facebook with significant difference (p-value <; 0.05) when connected 3G networks in three forth test conditions, including two test conditions with Thai speech.

Keywords

3G mobile communication; Internet telephony; quality of experience; social networking (online); wireless LAN; 3G networks; Facebook; Internet; LINE; North Bangkok; PESQ; QoE; Thai speech; VoIP; WLAN; perceptual evaluation of speech quality; quality of experience; social network services; Facebook; Internet; Mobile computing; Quality of service; Speech; Wireless LAN; 3G; Facebook; LINE; PESQ; QoE; Social Networking; VoIP quality;

fLanguage

English

Publisher

ieee

Conference_Titel

Electrical Engineering/Electronics, Computer, Telecommunications and Information Technology (ECTI-CON), 2014 11th International Conference on

Conference_Location

Nakhon Ratchasima

Type

conf

DOI

10.1109/ECTICon.2014.6839876

Filename

6839876