Using FMEA to evaluate new business demands uncertainties

This paper will explore a combination of reliability tools used to mitigate uncertainties in new business demands. Many times, especially in industrial processes, decisions to accept new demands are made based on empirical procedures that are based only on perceptions of beings highly susceptible to failure. A methodology to reduce or eliminate that kind of risk exposure will benefit companies´ executives for making decision. This methodology integrates FTA (Fault Tree Analysis), cut sets probabilities, Cost Risk Simulation, QFD and FMEA principles to prioritize the control variables in the process and guarantee the technical specification requirements for product reliability or legal requirements.