• DocumentCode
    1640049
  • Title

    The empirical analysis of design quality measurement system concerning tour electronic commerce website in China

  • Author

    Deng, Jian ; Zhang, Tongjian ; Li, Mingxing

  • Author_Institution
    School of Tourism and Economic, Management, Leshan Normal University, Leshan, P.R. China
  • fYear
    2011
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    In order to reveal the implementation efficiency of tour e-commerce, factor analysis is used in this paper. By quality measurement system design of tour e-commerce website, pretest and pilot test, single-dimension scale test, reliability analysis and validity testing, factor analysis can effectively reveal the correlation between web site design elements, web site content elements, web site feature elements and web site effect elements. For illustration, the collected copies are 260, the effective questionnaire returns-ratio are 100%, which has satisfied the requirement that the questionnaire returns-ratio is not lower than 20% in the data investigation. The empirical results show that the effectiveness of sample composition is stronger, factor loadings on the corresponding factor of each indicator is greater than 0.5 for the critical value. The minimum value of Cronbach´s α is 0.7023 and the sample reliability is higher. The empirical research has revealed that the construction of tour sites is basically a lack of clear tour theme, which has not effectively been able to reflect the main development direction of tour enterprises.
  • Keywords
    Business; Indexes; Industries; Internet; Loading; Reliability; Web sites; customer satisfaction; e-commerce website; factor analysis; tour enterprises;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    E -Business and E -Government (ICEE), 2011 International Conference on
  • Conference_Location
    Shanghai, China
  • Print_ISBN
    978-1-4244-8691-5
  • Type

    conf

  • DOI
    10.1109/ICEBEG.2011.5881858
  • Filename
    5881858